Effective Date: February 23, 2025

This Privacy Policy explains how BVI Service Hub (“we,” “us,” or “our”) collects, uses, discloses, and safeguards your information when you visit our website or use our services. By accessing or using our services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our practices, please do not access our services.

1. Introduction

BVI Service Hub is committed to protecting your privacy. This Privacy Policy describes the types of information we collect, how we use it, and the choices you have regarding your information. We encourage you to review this policy carefully.

2. Information We Collect

a. Personal Information

When you register for an account, use our services, or contact us, we may collect personally identifiable information such as:

• Your name
• Email address
• Phone number
• Mailing address
• Payment information (if applicable)
• Any other information you voluntarily provide

b. Non-Personal Information

We also automatically collect non-personal information, such as:

• Browser type and version
• Device type and operating system
• IP address
• Pages you visit on our site
• Time and date of your visit
• Referring website addresses

This information helps us understand how our visitors use our services and improve their experience.

3. How We Use Your Information

We use the information we collect for various purposes, including:

• Providing and Maintaining our Services: To process transactions and manage your account.
• Improving Our Services: To analyze trends and user behavior to enhance our website and offerings.
• Communication: To send you updates, promotional materials, and respond to your inquiries.
• Legal Compliance: To comply with applicable laws and regulations.
• Security: To monitor and safeguard the security of our services.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Enhance your user experience by remembering your preferences and login details.
• Analyze site usage and trends.
• Deliver personalized content and advertisements.

Most web browsers are set to accept cookies by default. You can modify your browser settings to remove or reject cookies; however, this may affect the functionality of our services.

5. Disclosure of Your Information

We do not sell your personal information to third parties. We may share your information with:

• Service Providers: Trusted third-party vendors who help operate our services (e.g., payment processors, hosting providers). These providers are contractually obligated to keep your information confidential and secure.
• Legal Requirements: When required by law, regulation, or legal process.
• Business Transfers: In the event of a merger, acquisition, or sale of all or part of our assets, your information may be transferred as part of that transaction.

6. Data Security

We implement a variety of security measures to protect your personal information. These measures include:

• Encryption of sensitive data during transmission.
• Regular security assessments.
• Access controls to restrict who can view or use your information.

While we strive to protect your information, no security system is completely foolproof. You use our services at your own risk.

7. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services.
• Comply with legal obligations.
• Resolve disputes.
• Enforce our agreements.

Once your information is no longer needed, we will securely delete or anonymize it.

8. Your Rights and Choices

Depending on your jurisdiction, you may have rights regarding your personal data, including:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request correction of any inaccurate or incomplete data.
• Deletion: Request deletion of your personal data.
• Objection/Restriction: Object to or restrict our processing of your information.
• Data Portability: Request a transfer of your data to another service provider.

To exercise these rights, please contact us using the information provided below. We may ask you to verify your identity before processing your request.

9. Children’s Privacy

Our services are not intended for children under the age of 13 (or the applicable age of consent in your jurisdiction). We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it as soon as possible.

10. International Data Transfers

If you are accessing our services from outside the jurisdiction where our servers are located, please note that your information may be transferred, stored, and processed in a country with different data protection laws. We take steps to ensure that your data is treated securely and in accordance with this Privacy Policy.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make material changes, we will notify you through our website or via email (if you have provided your email address). The updated policy will be effective as of the new effective date indicated at the top of the policy. We encourage you to review this policy periodically to stay informed about our data protection practices.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

BVI Service Hub

Baughers Bay, Tortola, BVI, VG1110

1284 341 1787

solutions@burgeonbvi.com